Asus Zenfone 11 Ultra review

14 March 2024


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  • J
  • Jim
  • 7F$
  • 13 May 2024

I bought the Zephone 11 Ultra on April 3 and it has been just long enough that I can't trade the phone or send it back. It has been a nightmare in the last few days since the speaker just continuously makes a popping sound making it impossible to understand someone who calls me. I tried to send it back but was told that I missed the trade date by 2 days and now have to send it in for repair. At first they were not even going to give me free shipping to send it back but after about an hour they decided to give me a shipping label. Another thing that really irks me is that when I bought the phone it was $899 with a "free" set of wireless earbuds. I thought that was great so I added that to my order but that actually made purchase price over $1000. I also bought a charger but that wasn't that much. I feel like this is really crooked and now that the phone does not work it just makes me even more angry. I should also mention that after about an hour of gaming the screen has white spots where is looks like the video card might be failing also. At this point I just want to get a different phone or at least a new replacement phone but they are not going to budge on the 2 days past my 30 days from purchase.
I also saw a video from Gamers Nexus about a similar encounter with ASUS customer service to point that they actually called the company crooked. I am starting to think I didn't really research enough before my purchase. The whole experience is disappointing to say the least. The specs on the phone are great if it actually worked but just 32 days after purchase it has already started to fail and customer service is not great. I have bought ASUS motherboards in the past and even the External enclosure for an M.2 flash memory which worked fine but I will probably consider another company for any future purchases. So sad.

    Anonymous, 06 May 2024Who is looking at this phone. People who no longer want Sam... moreLenovorola.

    Chinese brands if you have them available will always be competitive hardware wise, depends how much you like skins.

      • ?
      • Anonymous
      • pkT
      • 06 May 2024

      Who is looking at this phone. People who no longer want Samsungs which are bloated and overhyped. One plus are also going down the pan. Whose left ?

        • ?
        • Anonymous
        • pkT
        • 06 May 2024

        Who is looking at this phone. People who no longer want Samsungs which are bloated and overhyped. One plus are also going down the pan. Whose left ?

          Am I the only one who thinks that the positions of the bottom ports are unique? Seeing the charging port being set to the right side is pretty interesting

            In the entire history of ASUS phones, their Zenfone 2, Zenfone 3 series, and Zenfone 6/7Pro are the greatest.

            I still remember the Zenfone 2 and the amount of positive attention it got.

              Anonymous, 18 Apr 2024Because they need something to complain about. Asus has al... moreWell, it's mainly the price that offends us. If it were $300-400 cheaper no one would be complaining.

              But of course, then the "Ultra" loses its meaning.

                • ?
                • Anonymous
                • vaS
                • 18 Apr 2024

                Alex2550, 15 Apr 2024Why are so many people complaining about this phone? The sp... moreBecause they need something to complain about. Asus has always produced solid phones with very good performance and battery life second to none. This phone is no exception.

                  • A
                  • Alex2550
                  • GJx
                  • 15 Apr 2024

                  Why are so many people complaining about this phone? The specs are great, the display looks amazing (you don't need 500 or something ppi), it has a great battery, 3.5 jack, fingerprint scanner and a decente telepohoto camera.All in a compact device.

                    • ?
                    • Anonymous
                    • tDI
                    • 15 Apr 2024

                    unxpctd, 23 Mar 2024I don't understand how this phone can get a 4.4. This ... morenah i would rather call it biased
                    design-spec-pricing ratio of this phone is designed in such a way that that this phone gonna be swept off by competition soon
                    4.4 are stright-up lie, but for them to recommend s23u over this phone are true, just make sure your s23u allow bootloader unluck if you ever have bloatware issue

                      okay after some thinking, I think this phone isn't as bad as people are making it out to be

                      it has great battery life (on par with nubia Z60U and better than 1+12)

                      charging speed is good

                      it's software is clean

                      the camera performs quite alright (ik there're are better camera phones like Vivo X100 pro for the same price, ik)

                      and of course, it has a headphone jack!

                      overall, it's not "ultra" level good, but it's good nonetheless

                        Minu, 28 Mar 2024Couldn't have said it better!!! There's no justif... moreI chose zenfone max pro m1, still a beast

                          • R
                          • RZ117
                          • P%q
                          • 06 Apr 2024

                          Anonymous, 05 Apr 2024Bad phone is bad Crap-o-led are you serious? No sd card s... morewhat is this misinformation bro it has nfc 💀
                          and who uses radio on ur phone nowadays

                            • ?
                            • Anonymous
                            • pe0
                            • 05 Apr 2024

                            Bad phone is bad
                            Crap-o-led are you serious?
                            No sd card slot
                            No fm radio
                            No ir blaster
                            No NFC
                            No root
                            No fun
                            No buy!!!

                            Only xiaomi for mi

                              • I
                              • Ironcraft
                              • XZ8
                              • 04 Apr 2024

                              Tbh this is their laziest design so far. No joke, they just took the back panel from ROG Phone 8 and that's it. Even the finish seems very cheap compared to the last year's. Now it just looks like a Poco F series or a random Transsion phone, even more with that aggressive camera cluster. I really hope they'll release the flip variant, or at the very least a "standard" compact one.

                                • N
                                • Nick
                                • q$v
                                • 01 Apr 2024

                                WHOOAAA, when did Will get jacked? Hot stuff.

                                  • M
                                  • Minu
                                  • XSt
                                  • 28 Mar 2024

                                  NeonHD, 22 Mar 2024It's a very average flagship all around, especially in... moreThey should've given this rating for the Nokia X30 instead. This is far mediocre than what an average flagship can get, lol

                                    • M
                                    • Minu
                                    • XSt
                                    • 28 Mar 2024

                                    Darth Caesium, 19 Mar 2024Disabling bloat is not how you deal with it. If you give me... moreThe biggest downside to disabling apps on Samsung, BBK and other Chinese brands is that, they still get updated in the background with an active internet connection while being unable to access from the launcher directly. It tends to inflate the leftover storage space and RAM without any user action. I've experienced this with the Galaxy J3, and I still notice it to this date on my colleagues' phones. It's that troublesome for a phone's functionality.

                                      • M
                                      • Minu
                                      • XSt
                                      • 28 Mar 2024

                                      Darth Caesium, 14 Mar 2024Terrible phone. Should've at most gotten 3.7★. Camera ... moreCouldn't have said it better!!! There's no justification at all to choose an Asus phone anymore

                                        Anonymous, 22 Mar 2024$#@* (Awful)phone tbh, the elimination of the Compact and F... moreIt's too hard to stand out with "niche" features. Brand loyalty is the name of the game instead.

                                        Look at LG, lots of utility and amazing designs like the V20, but they tanked their reputation and then no amount of new features would draw customers back. And this isn't exactly a unique story which is how Asus ended up here and ditched these features, even though they should have marketed them better. Remember when iPhone was having influencers do that "OMG look how sharp this new selfie camera" content? That wouldn't hold a candle to a flip camera, that would blow everything out the water. That is what ASUS should have ran with, go 1up others where they can. They're ASUS, they need all the opportunities they can get.

                                        Utility seems to be some ugly duckling thing in the mobile space - nobody gives a f or actively avoids it, unless Apple does it (and then it's WOW🤩 level ignorance). Consumers seem so conservative.

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