Frontline managers, in particular, are the most crucial lever when it comes to engaging an organization's employees. When managers are burned out and disengaged, companywide performance suffers. But when manager engagement is high, business success soars. Find more information on how you can bring success to your organization through manager engagement by clicking the link below. https://lnkd.in/gacQtHEs
Gallup Interesting finding, how we can get the info about the way you got that number?
Mckinsey in 90s said it. People don't leave companies, they leave managers. If we look at the Factors that lead to satisfaction in the workplace, include achievement, Recognition, meaningful work, Responsibility, Advancement, Growth, and Appreciation. The manager or leader has a big bearing on them. If you look at Factors that lead to dissatisfaction, such as Company policies, Manager herself, relationships with peers, work conditions, salary parity, status, and job security, the manager or leader again has influence over them. The leader/ manager is the most critical factor behind employee engagement and managing her talent (her team). Every leader or manager is an HR leader.
So Gallup have been doing this for a very long time. And I do believe in asking your employees questions. But sometimes the 'engagement' movement can feel like a protracted exercise in avoiding accountability. It's shouldn't, but it sometimes feels like it. 'Lets ask everyone what they think' 'We've told them what we think, let's wait to see what they do' 'This data is complex and mixes 'local' data with overall engagement with the company. I'm not sure what do with it' 'They never act on this, what's the point of filling it out' 'Pleade fill it out, we'll act on it this time' Rinse and repeat. Change survey provider. Change questions a bit →'you can't compare apples and oranges'. All the while we could have just invested in managers and teams. Really perfecting the art of managing and leading whilst ensuring they aren't overworked, through proper structuring and investment. Who knew? Well probably everyone if you'd asked the right question in the first place.
This is why it is so important that we train people to be leaders and that we be explicit about what we mean by 'management' - which can be different in every organisation (depending on structure and culture). It is an important field of work intrinsic to success and wellbeing of the people in every business. Years of service in a specialist area doesn't always deliver the skills needed.
This is why instead of asking about company culture during an interview you should ask about TEAM dynamics, team mission, team culture.
Out of your full managers' sample — was there anyone who has not burned out despite overwork, etc.? - How many of them were "born like this"? - How many have trained themselves to be able to "manage moods around the task" and prevent burnout? - What training was effective? The answer is "close to zero." Because the engagement has not improved in decades. So the overwhelming majority of managers are upskilling the wrong things. Humbly, they need to start with their own constructive engagement. https://rechargelane.com/modules/roadmap/lessons/engage-constructively/
Still so important to invest in coaching/mentoring for leaders and managers to enable them to create the environment for individuals to thrive. People truly engage and realise their potential when they feel heard, valued, appreciated and have opportunity to continue to grow. 🌷🌿
This doesn't surprise me at all. Leadership may be called "soft skills" - but you learn some hard truths without it. When you have people that build and lead resilient teams you are seeing first hand why these things matter: creating a positive climate, developing cohesion, and providing purpose. Without trust, respect, accountability, and the ability to have fun - there will be less engagement.
Managers have a huge impact to both the company and its employees. It's important that they receive their wellness break and participate in development programs to bounce back from stress and to improve in their role. Thanks to this, Gallup!
Marketing Implementer, Podcast Host, Speaker, Coach - Let's Succeed Together!
1ySo important to invest in coaching/mentoring for leaders and managers to enable them to create the environment for individuals to thrive.